"NOTHING WILL WORK
UNLESS YOU DO"
-Maya Angelou
-Maya Angelou
2K Vegas
Test Analyst I
July 2024 – October 2025
As a Test Analyst I at 2K, I was responsible for ensuring the overall quality and stability of our game builds across multiple platforms. My role involved extensive hands-on testing, where I focused on identifying, documenting, and verifying bugs throughout the development cycle. I used industry-standard tools like Jira to log detailed defect reports, track their status, and communicate findings to developers and designers for quick resolution.
Testing also included regression testing to ensure new updated and patches didn’t reintroduce previously fixed issues or create new ones. Through collaboration with multiple teams, we were able to verify fixes and maintain build integrity.
Beyond bug testing, I also provided feedback on gameplay balance, user experience, and overall polish, contributing to both the technical quality and playability of the titles being tested. The role required a strong eye for detail, adaptability to evolving builds, technical knowledge, and consistent communication with production and development teams to support high-quality releases.
Amazon
IT Ambassador, RPND Problem Solve POC, Learning Ambassador
June 2023 – January 2024
While at Amazon I advanced quickly. My work ethic was able to shine in this environment and my positive attitude helped me rise quickly. I learned my role fast than most and advanced to a Problem Solve role where my ability to quickly pick up the new system and problem solving skills allowed me to aid my entire department. The IT department recognized this and trained me to be an IT Ambassador to further improve my ability to help the department. Showing I was able to acquire a mastery of my job functions and talent for helping and training others I was placed into a Point-of-Contact (POC) role in which I aided in the training, organization and coordination of all Problem Solver’s in the department.
Role Descriptions:
IT Ambassador
As IT Ambassador I assisted the IT department with-in the RPND department. If an IT issue was found, I was tasked to attempt to handle it with-in a 15 minute time window. This included repairing many, many thermal printers, peripheral devices such as keypads, scanners and monitors, accessibility devices, cleaning up cabling, TV and soundbar functionality, laptop issues and more. I was able to heavily reduce the workload of the IT department while in this role.
RPND Problem Solve POC
To become Point-of-Contact for the Problem Solve role I had to show a deep understanding of procedures and processes in the department, the ability to train others and the ability to lead. Managers would contact me with issues that needed to be addressed by Problem Solvers and I would coordinate the team to ensure department goals were accomplished. We were understaffed at the time and were still able to successfully meet, or exceed, our goals on a daily basis.
Learning Ambassador Problem Solve
In this role I would train Amazonians moving up to a Problem Solve role their new job. This would consist of 3-5 new team members at a time and be a mix of direct lessons from Amazon and on the job training. I never had a student fail and able to assist my department by training on the floor so all Problem Solvers in the department were capable of working independently in their assigned areas.
I had nothing but great experiences at Amazon and was rapidly advancing while I was there. Leaving was a tough decision that I had to make. At the time, I was having a health issue with my knee that was putting me in a lot of pain. The amount of walking that was entailed in these roles made it difficult for my leg to heal. It was hard to leave this team, but I understand I couldn’t continue to contribute at the same level without taking care of my pain first.
1998-2003
2008-2022
At Torrey Pines Pub, I had the privilege of working for over 20 years, making it a significant part of my career. Under the mentorship of owner Bob Bonner, I gained valuable experience in marketing, management, and leadership. Through my dedication and hard work, I rapidly advanced through the ranks and assumed additional responsibilities. I am proud of the knowledge and skills I gained during my tenure. This wouldn’t have happened without the wonderful team with who we worked alongside whose efforts, along with our own, led to establishment’s impressive 4.6/5 rating on Google.
Torrey Pines Pub thrived while I was there, seeing regular sales increases until the Covid-19 pandemic and breaking gaming records after the pandemic. Managing the kitchen was originally my primary responsibility and I managed to keep food costs low, decrease waste, maintain above recommended cleaning standards and retain staff, some for over 20 years. Inventory management, menu design, product consistency, costing and employee scheduling were all handled by me as well as any human resources issues that arose. I also ensured maintenance and repair of the building and facilities, regularly performing repairs on various equipment as well as plumbing, to ensure 24 hour operation.
Additionally, I played a significant role in managing the technology infrastructure of the establishment, which involved maintaining the network within the pub, ensuring secure connections for gaming, and achieving PCI compliance for credit card processing, as well as setting up private and public WiFi networks. I also was responsible for ensuring operation of the point-of-sale systems in front of house and back of house as well addressing any software or hardware issues that arose. Any network, software or hardware issues that arose I found solutions to before they became problematic to the operation of the business.
I maintained and upgraded the video distribution network that ran through the establishment, and I ensured that the business was able to broadcast any necessary programming for events with feeds coming in from many sources. Installing televisions and cable boxes and ensuring their connection to the video network was part of these duties. In addition, I implemented an extra network that allowed Torrey Pines Pub to be the only establishment in town that could display its pool tables on its television sets.
Marketing was another area I found myself taking a large part in. Having graphic design experience, I handled most graphical work for the pub including recreating its logo so that we could use it as a vector format. Menus, banners, table tents and flyers for the Pub were all designed, or redesigned, by me while I was there. I created multiple ads for display on our televisions including 30 second video ads, short animated ads and static ads as well as hype videos to play before events. Taking pictures during events, editing them and sharing them in multiple public manners, such as Torrey Pines Pub’s Facebook page or website, gave the business strong word of mouth advertising with its clientele. This also made me the main person overseeing the business’s social media, which led to an online image to be proud of.
I also oversaw the creation of the current iteration Torrey Pines Pub’s website by an outside company. After it’s creation, I maintained the site until we again had it revamped to add more features. At this time I went through the website and made heavy revisions, including removing pages, adding pages, decreasing spam from our contact page and further improving mobile friendliness.
Some materials from my time at Torrey Pines Pub.
Grandview Marketing
July 2004 – March 2006
During my time Grandview Marketing I oversaw two departments, ensuring the quality of the timeshare tours in both. I worked with a staff of 15-30 people daily, maintaining a positive atmosphere in a positive environment. Maintained banks of $15,000 – $30,000 for multiple staff and ensured accountability while guests all received promised gifts at the end of their tour. I also handled all customer complaints at the end of the tour to ensure all customers left satisfied.
